Terms & Conditions
Last updated: December 2024
Welcome to www.ainhoamontanchez.com
By accessing or using my website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using any services on my site. If you do not agree to these terms, please refrain from using the website.
1. Introduction
These Terms & Conditions apply to all transactions conducted via the website www.ainhoamontanchez.com, operated by Ainhoa Montánchez, located in the Netherlands.
By purchasing my artwork or using any service provided by my website, you agree to abide by these Terms & Conditions and any other applicable policies.
2. Product Information
All artworks sold on this website are original paintings created by Ainhoa Montánchez. I make every effort to ensure the accuracy of the product descriptions, including images, dimensions, and prices. However, slight variations may occur due to the nature of handmade artwork.
3. Prices and Payment
- All prices listed on my website are in Euros (€), inclusive of VAT (Value Added Tax) applicable in the Netherlands.
- I accept payments via Shopify Payments.
- Payments are processed securely through third-party payment providers. By submitting an order, you authorize us to charge your payment method for the total amount of your purchase, including shipping costs, taxes, and any other applicable charges.
4. Shipping and Delivery
- I ship to addresses within the Netherlands and Internationally. Shipping costs will be calculated at checkout.
- Delivery times may vary depending on the destination. Orders within the Netherlands typically take 2 to 5 business days, while international shipments may take up to 4 weeks.
- We are not responsible for delays caused by shipping carriers or customs processes.
- International customers are responsible for any customs duties or taxes that may apply upon arrival in their country.
5. Returns and Refunds
- Please note that, due to the handmade nature of my products, I am unable to accept returns. I kindly ask that you review your order carefully before completing your purchase. If you have any questions or concerns, feel free to contact me, and I'll be happy to assist you.
- If your item is damaged upon arrival, please notify me immediately, and I will look for a solution for both parties.
6. Ownership and Intellectual Property
- All artwork featured on this website is the intellectual property of Ainhoa Montánchez. You may not reproduce, distribute, or otherwise use the artwork without explicit permission.
- Purchasing artwork from me does not transfer any intellectual property rights. You may only use the artwork for personal use, unless otherwise stated.
7. Privacy and Data Protection
I am committed to protecting your privacy. Any personal data you provide during your purchase will be handled in accordance with my Privacy Policy, which outlines how I collect, use, and protect your information. For more details, please refer to my [Privacy Policy].
8. Limitation of Liability
- I am not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use my website or products.
- My total liability to you for any claim related to your purchase will be limited to the amount paid for the artwork in question.
9. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Amsterdam, Netherlands.
10. Changes to Terms
I reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these terms regularly.
11. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact me at:
Ainhoa Montánchez
ainhoamontanchezart@gmail.com
12. Acceptance of Terms
By using my website and purchasing my products, you acknowledge that you have read, understood, and agree to these Terms & Conditions.